We respond to all tickets within 24 hours on working days and within 48 hours on weekends at the latest.
If you have not received a response there are two options:
- We have not received your email (very rare).
- You have not received our reply.
- Support email was never created for the issue.
The best way to report a blog-specific issue or request is through the Report Problem button.
For general inquiry or requests, give us a shout - we always receive these emails. If we're available, we'll be with you on live chat support.
If you are still having issues contacting us, post into our Facebook group and we'll trace your support ticket.